Incident Response with a Breach Response Guarantee
CybaVerse provides 24/7 incident response and digital forensics (DFIR) for UK businesses, with a guaranteed sub-60-minute activation and zero incident response fees included in your subscription.
When a breach hits, our in-house team takes command.
When Chaos Hits,
We Step In And Take Command.
Incident response is about taking control of a cyber security incident quickly, containing the threat, limiting damage and getting operations back on track.
Contain threats faster, reduce impact, and recover with confidence.
MIN RESPONSE SLA
From breach detection to CybaVerse IR team activated. Around the clock.
IN-HOUSE DFIR
No third-party call-out costs. Our forensics team. Your incident. Covered.
By having an Incident Response plan or team in place, it ensures you have the expertise, tooling, and structure in place before anything happens.
If an incident hits, we take over, contain the threat, and help get you back in control.
IR FEES WHEN TRIGGERED
Incident response and forensic investigation included in your CybaOps subscription.
A Cheque After
the Fire is Useless
The market uses "warranty" and "guarantee" interchangeably. They are not the same thing. Here's exactly how the two models compare when it matters most.
From Detection to Containment
Every customer is enrolled in the Breach Response Guarantee automatically upon purchasing CybaEdge or CybaOne subscriptions. Here's exactly what happens when we detect a breach.
Breach Detected
CybaOps correlation engine confirms a breach event. Automated containment actions execute immediately - isolating affected endpoints before human response begins.
SOC Activates
Your dedicated CybaVerse SOC analyst is on the case. Initial triage underway. You receive your first situation report. Our team takes the wheel.
IR Team Deployed
Full incident response activated. Threat actor identified. Attack chain mapped. Containment strategy executed. DFIR investigation begins - all in-house, no billing clock running.
Report Delivered
Comprehensive post-incident report covering root cause, timeline, impact assessment, and remediation steps. Ready for your board, your insurer, and your regulator.
Whatever the Incident. We’ve Got You Covered.
Incident Response Across Every Threat.
Cyber incidents come in different forms, but the response still needs to be fast, controlled and coordinated. From ransomware and malware to BEC, data breaches and account compromise, our in-house cyber operators are ready to investigate, contain and respond.
Ransomware Attacks
Containment, investigation and recovery following ransomware or extortion activity.
Malware Infections
Identifying, containing and removing malicious software from affected systems.
Business Email Compromise (BEC)
Compromised mailboxes, fraudulent payment attempts and account takeover.
Data Breaches
Investigation of suspected or confirmed unauthorised access to sensitive data.
Insider Threats
Investigating suspicious or malicious activity linked to internal users or trusted access.
Account & Identity Compromise
Compromised credentials, suspicious logins and unauthorised access.
Frequently Asked Questions
1
What is cyber incident response?
Cyber incident response is the process of identifying, containing, investigating and recovering from a cyber security incident. It helps your organisation limit the impact of events such as ransomware, data breaches, phishing attacks, malware infections and unauthorised access.
2
When should I contact an incident response team?
Contact an incident response provider as soon as you suspect a security incident. Warning signs can include unusual account activity, encrypted files, unexpected system outages, suspicious emails sent from internal accounts or alerts from your security tools. Early action can help reduce disruption and preserve important evidence.
Through CybaOps, we provide continuous vulnerability management, asset tracking, and automated compliance reporting so your posture stays strong between certifications. When your annual recertification is due, we manage the process to ensure a smooth renewal without disruption.
3
What happens during an incident response engagement?
The response begins with assessing the incident and identifying the immediate risks. The priority is to contain the threat, protect affected systems and investigate what happened. Your response team can then support recovery, help preserve evidence and provide recommendations to reduce the risk of a similar incident happening again.
4
What should I do if my organisation is experiencing a ransomware attack?
Ransomware response focuses on containing the attack, understanding which systems and data are affected, preserving evidence and supporting a safe recovery. It is important not to delete files, rebuild systems or communicate with attackers before you have assessed the situation, as this can make investigation and recovery more difficult.
5
How quickly should a cyber incident be investigated?
A suspected cyber incident should be investigated as quickly as possible.
The longer an attacker remains within an environment, the greater the opportunity they have to move laterally, access sensitive information or cause further disruption. Early investigation can help organisations understand whether an alert represents an isolated event or part of a wider compromise.
Know Exactly What You’re Covered For.
When a breach happens, you need clarity, not small print. The Breach Response Guarantee gives eligible CybaEdge and CybaOne customers 24/7 access to our in-house IR and DFIR team, with activation within 60 minutes of a confirmed breach and no separate IR call-out fees for qualifying incidents.
The scope is agreed upfront, so you know exactly what you’re covered for before an incident happens.