CybaVerse delivered a coordinated incident response that brought together digital forensics, continuous monitoring and strategic recommendations designed to prevent recurrence.

From the outset, a first-line forensic investigation was carried out to identify the ransomware involved and determine the initial attack vector. This was supported by ongoing dark web monitoring to detect any potential exposure of sensitive data. At the same time, thorough persistence checks were conducted to ensure that no malware or backdoors remained in the environment before systems were safely returned to service.

Throughout the engagement, the organisation received daily updates and had access to open communication channels, ensuring they always had clear, timely information and the ability to ask questions whenever needed.

The response concluded with a detailed post-incident report, providing actionable recommendations to strengthen long-term resilience. This included the implementation of 24/7 managed detection and response capabilities and improvements to network segmentation, helping reduce the risk of future incidents.

• Timeline reconstruction of the incident, showing how attackers compromised passwords, escalated privileges, and moved laterally across the network.
• Human error remains the biggest security risk. In this case, the initial compromise came from a targeted phishing email.
• Network segmentation is critical to limit lateral movement.
• Staff training is non-negotiable for long-term resilience.
• Limited log detail hampered system analysis, highlighting the need for more comprehensive logging to support faster investigations.