At CybaVerse, the people behind the business and platform matter just as much as the technology itself.
Behind every feature, workflow and release is a team focused on making cyber security operations clearer, faster and more effective for customers.
One of those people is Alice Valverde, Head of Product at CybaVerse.
For nearly 4 years now, Alice has played a key role in the creation of CybaOps and is a fundamental part of its future. From managing complex releases to helping teams stay aligned under pressure, her role sits right at the centre of how the platform evolves.
Building Better Every Day
When asked what her core focus at CybaVerse is, Alice keeps it simple:
'To make the business and product a little bit better every day'
That mindset runs through everything she does. Whether it is helping prioritise product direction, supporting the wider team or thinking through customer challenges, Alice focuses on continuous improvement rather than standing still.
As Head of Product, she works closely with teams across the business to ensure everyone understands the bigger picture behind what is being built and why it matters.
Staying Calm When Things Get Complex
Cyber security operations rarely move slowly and product development is no different.
Alice describes herself as stoic and persistent, helping provide calm leadership when deadlines are tight and releases become demanding.
‘When situations become complex or uncertain, I bring the right people together, ask the important questions and ensure everyone understands the goal'
That operational mindset is a huge part of how CybaVerse works internally. Clarity, communication and collaboration all play a role in helping teams move quickly without losing sight of the customer outcome.
The Customer Always Comes First
For Alice, product development is not about adding features for the sake of it. It starts with understanding whether something genuinely improves the customer experience.
“Would the customer know what to do, why to do it and how to do it? Does it make their day easier? Would I pay for the product myself?”
That practical way of thinking helps bridge the gap between what customers ask for, what is achievable and how CybaVerse can continue to stand out in an overcrowded cyber market.
Taking Control Under Pressure
Working in product means balancing fast-moving priorities, technical complexity and customer expectations all at once.
While Alice admits pressure can sometimes become overwhelming, she believes strong communication and teamwork make the difference.
“CybaVerse is a great company where there is always someone you can grab to talk to, reframe the problems, prioritise and get back to it.”
For customers, that same mindset carries through into how expectations are managed. Listening properly, following up and communicating clearly are all critical parts of building trust.
The Operator Superpower: Initiative
Every Cyber Operator has their own superpower and Alice’s is initiative.
“I have learnt so much by just giving it a go and seeing what happens.”
That willingness to take action, learn continuously and improve systems is a huge part of what drives innovation inside CybaVerse and the evolution of CybaOps itself.
What Good Security Really Means
For Alice, good security is not simply about deploying tools or ticking compliance boxes.
“Good security means you understand your security posture and its potential risks.”
As threats evolve, businesses need more than disconnected security tools. They need visibility, operational understanding and the ability to continuously improve. That philosophy sits at the heart of what CybaVerse and CybaOps are designed to deliver every day.
Become a Cyber Operator
At CybaVerse, we are a fast-growing business looking to hire forward-thinking, proactive and leading professionals who can help assist in the growth and development of CybaVerse.
If you are looking for a role that is challenging and gives you the opportunity to make a real impact, work alongside talented individuals and help shape the future of cyber security operations, we would love to hear from you.
To find out more click here.