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Case Study

Supporting a Uk-Based MSP

How CybaOps streamlined success and boosted revenue for UK-Based MSP, Technica Solutions. 

Technica Solutions
Technica Solutions - Website

The Client

Technica Solutions

Technica Solutions is a UK-based Managed Service Provider (MSP) known for delivering tailored IT support, robust cyber security solutions, and strategic technology services. With a strong presence in sectors such as accounting, legal, and marketing, Technica Solutions helps businesses streamline operations, enhance security, and drive digital transformation. 

Taking a client-first approach to delivering tailored IT and cyber security solutions, Technica offer a free cyber security quiz to help businesses assess vulnerabilities and strengthen their defences against evolving threats.

The Requirements

Traditionally, Technica Solutions have specialised in delivering Cyber Essentials and Cyber Essentials Plus services to their clients. However, as their client base continues to grow and the demand for certifications increases, they needed to a more efficient way to manage and enhance their service delivery. Partnering with CybaVerse enabled them to achieve this shift seamlessly.

"Providing our clients with Cyber Essentials was a manageable but extremely time-sapping chore, and CE Plus was very difficult to orchestrate without having a relationship with the certifying body. The CybaVerse platform has significantly streamlined both processes, as well as providing additional tools to improve the security posture of our clients."

David Izen | Partner

Getting Started

Implementation

 CybaOps seamlessly integrated into Technica Solutions' sales process, revolutionising efficiency and enhancing their service offerings with an intuitive, user-friendly experience. The platform's 'marketplace' feature allowed Technica Solutions to self-checkout services on behalf of their clients without needing to engage with the CybaVerse sales team. 

 "The platform was extremely easy to use and integrate into our sales processes. A lot of effort has clearly gone into providing MSPs with a platform that is both powerful and straightforward to use."  

 Additional Tools to Help Security Posture

Multiple Processes Streamlined

 Seamless Integration within Sales Teams

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Delivering Results

The Platform

Technica Solutions have already carried out multiple Cyber Essentials and Cyber Essentials Plus certifications since using CybaOps.

Instead of exporting client results and filing them away with diary reminders for next year’s certification renewals, they are now looking forward to a streamlined and fully automated renewal process.

 Streamlined Success

Enhancing Operations

Technica Solutions has experienced a noticeable transformation in their operations with the adoption of the CybaOps platform. Tasks that once consumed significant time and resources, such as managing Cyber Essentials certifications, have become streamlined and efficient.
 
The platform has revolutionised how Technica Solutions approaches Cyber Essentials, eliminating time-intensive workflows and simplifying the orchestration of CE Plus certifications, which previously required complex coordination with certifying bodies.

Words From The Client

Building Relationships and Trust

“There has been a lot of saved time for us, but more importantly CybaVerse have proven themselves a trusted partner we can rely on to provide our clients with an expert cyber security service.

Everyone we've spoken to at CybaVerse has helped reinforce the impression of dealing with knowledgeable, professional security experts.

The security landscape at SME level is changing rapidly and knowing we have the relationship with CybaVerse is one less - critical - thing that we have to spend time on and worry about, knowing we have experts supporting us."

David Izen | Partner

Ready To Command Your Mission?

Our work with Technica Solutions shows what is possible when cyber security is approached with clarity, structure and the right support.

Whether you are strengthening your security posture, working towards certification or responding to a recent incident, our team is here to help.

Fill out the form and a member of our team will be in touch to discuss your requirements.
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